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Ebusiness Daily, May 8, 2002 -- Although the number of dot-com companies has taken a
nosedive, the number of people online in the United
States continues to increase, thereby increasing the
potential market for b-to-c commerce. According to The
Harris Poll fully two-thirds of all U.S. adults are now online.
The online penetration has begun to increase after a
slight pause in the wake of the bursting dot-com
bubble. According to the poll, the percentage of
adults accessing the Internet increased from 64
percent to 66 percent during the past six months. More
than half of the adults (55 percent) access the
Internet from home, and nearly one-third (30 percent)
access it from work. Nearly 20 percent say they access
it from a school, library, or cyber cafe. Some access
the Internet from more than one location.
The poll, conducted by telephone, indicates that 137
million adults are now online, compared with 127
million in the previous poll. By comparison, Harris
found no growth in Internet penetration from the
spring of 2001 until the fall.
The poll still finds a bias in demographics toward the
more affluent. The profile by age, however, is more
cross-sectional, with the exception of those over 65.
This group makes up 16 percent of all adults, but only
5 percent of those online. Harris also reported no
significant change in the amount of time people spend
online -- an average of seven hours or eight hours
each week. One explanation might be that as access
speeds and user skills have increased, people can get
more done in less time.
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