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Product Marketing Manager
Ulanji, Inc

Ulanji, Inc.

Position Description

Product Marketing Manager



Summary. The Product Marketing Manager is the development of product marketing strategies and processes for Ulanji. This include product commitments, pricing, P&L analysis, and reviews of competitive, technology, regulatory and environmental issues that confront the company’s product set in the market place.


Responsibilities.


  1. Platform Roadmap development
  2. Marketing programs for Ulanji Platform
  3. Management of Product Line P&L.
  4. Ulanji Product and Services development and administration including pricing


Duties.

1. Coordinate Ulanji resources including Development, Sales, Marketing, Support to develop and manage the Ulanji Platform roadmap.

2. Define technical requirements and product specifications for assigned projects.

3. Manage creation of initial product documentation that can be used as a basis for all product information by Marketing, Training and Operations

4. Act as vendor contact for assigned projects

5. Manage rollouts for internet products to include:

a. Verification that internal system changes are in

b. Verification that all user documentation needs are met.

c. Providing product training to Operations division, Sales, Sales Support and Training

d. Supervision of tech support during beta testing of new products

6. Work with Sales Partners and other sales channels to determine technical requirements for Platform Roadmap or other potential projects (not yet approved) that focus on IP and Value Added products and services

7. Coordinate development and support of new hardware and software enhancements for the Ulanji Platform including shopping carts, user interface and other components of the platform and the Ulanji portfolio.

8. Assist with administrative duties within Product Management

9. Keep informed of industry qualifications, regulations, and network requirements as well as competitive, trechnology and regulatory trends.

10. Clear understanding of Ulanji Platform 4.0 to expert status.

11. Clear understanding of Ulanji Platform 3.6.

12. Understanding of services provided by other service providers including, but not limited to telephony, dial up access, broadband access and others.

13. Overflow assistance for telephones and other incoming contact

14. Strong user status on base MS Office applications including MS Word, MS Excel and MS Powerpoint

15. Development of End User documentation related to Ulanji Platform 4.0

16. Assistance in customer support and relationship management as necessary.

17. Reporting as required including, at a minimum the following monthly reports:

a. Monthly Summary Report

b. Product Line P&L Status

c. 30 – 90 – 180 – 360 lookahead for Product Roadmaps, and environmental outlook (TRI)

18. Cross train assigned individual(s) in the performance of these responsibilities and be cross trained as assigned.

19. Act with the highest degree of integrity and professionalism including an understanding and acceptance of the Ulanji 3-5-7.


Tools. Individual will work with the following tools:

1. Microsoft Office

2. Ulanji Platform Environment

3. Generic Email

4. Sales Force dot Com web application or similar application


Experience. 2-4 years sales of product management or technical marketing experience. Prefer IP, communications, or software applications background.


Education. Two year college degree minimum – four year degree preferred.


Competencies. To perform this job function successfully, an individual should demonstrate the following competencies:

  1. Innovation- Displays original thinking and creativity. Meets challenges with resourcefulness. Generates suggestions for improving work. Develops innovative approaches and ideas. Generates creative solutions.
  2. Project Management- Develops project plans. Coordinates projects . Communicates challenges and progress. Completes projects on time and budget. Manages project team activities.
  3. Team Work- Balances team and individual responsibilities. Exhibits objectivity and openness to others' views.
  4. Personal- Gives and welcomes feedback. Contributes to building a positive team spirit. Puts success of team above own interests. Able to build morale and group commitments to goals and objectives.


Compensation. This position is structured as an FTE position with a base salary and incentive program. The incentive opportunity will be offered and defined by the offices of the corporation at the appropriate time, but is expected to be based upon individual achievement and corporate achievement.


Interaction. This position will interact as noted:

  1. Internally
    1. Management
    2. All Ulanji employees
  2. Externally
    1. Customers & Clients
    2. Service providers
    3. Other business individuals


Revenue Exposure. High.

  1. High revenue risk related to pricing
  2. High revenue risk related to roadmap timeliness and applicability.


Measurements. These include the following:

  1. Revenue and expense forecast reporting
  2. Timely submission of all reports
  3. Subjective evaluation of performance based on personal observation and client feedback.
  4. Meeting budget targets on a gross and per sub basis for costs related to access programs


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